Explore our comprehensive Terms and Conditions to understand the guidelines and agreements governing our organic meal prep delivery service. Learn about ordering, subscriptions, delivery, customization, and more. Your satisfaction and understanding matter to us.

 

1. Acceptance of Terms

By accessing or using our meal prep delivery service ("Service"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Service.

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2. Service Description

Our Service provides pre-packaged meals that are delivered to your specified address on a recurring basis. The meals are prepared using fresh ingredients and designed to meet specific dietary preferences and needs.

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3. Ordering and Subscriptions

a. Ordering: You can place orders through our website or designated mobile application. By placing an order, you agree to pay the specified amount for the meals selected.

b. Subscriptions: We offer subscription plans for regular delivery. By subscribing, you agree to receive the selected meals on the agreed-upon schedule and authorize us to charge your payment method accordingly.

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4. Payment

a. Billing: You agree to provide accurate, complete, and up-to-date payment and contact information. You authorize us to charge the provided payment method for the total amount of your order or subscription.

b. Price Changes: Prices for meals and subscriptions are subject to change. We will notify you of any changes before they take effect.

 

5. Delivery

a. Delivery Address: You are responsible for providing a valid and accurate delivery address. We are not responsible for any issues arising from incorrect addresses.

b. Delivery Times: While we strive to deliver meals on time, delivery times may vary due to factors beyond our control. We do not guarantee exact delivery times.

c. Delivery Instructions: You can provide delivery instructions, such as where to leave the package if you are not home. However, we are not responsible for any loss or damage resulting from following these instructions.

 

6. Cancellation and Changes

a. Cancellations: You can cancel a one-time order or subscription according to the cancellation policy stated on our website or app. Refunds, if applicable, will be processed in accordance with our Refund Policy.

b. Changes: You can make changes to your subscription, including meal selections and delivery schedule, through our website or app. Changes must be made within the specified deadlines to take effect.

 

7. Dietary Preferences and Allergies

a. Dietary Preferences: We strive to accommodate dietary preferences, but we cannot guarantee that all preferences can be met. Please review the meal descriptions for information on ingredients.

b. Allergies: While we take precautions to prevent cross-contamination, our meals are prepared in a facility that handles allergens. It is your responsibility to inform us of any allergies or dietary restrictions.

 

8. Disclaimer of Liability

a. Health Disclaimer: Our meals are not intended as medical or dietary advice. It is your responsibility to consult a healthcare professional before making any dietary changes.

b. Food Safety: While we follow strict food safety guidelines, we are not liable for any illness, injury, or damage resulting from the consumption of our meals.

 

9. Intellectual Property

All content, including logos, text, images, and other materials provided through the Service, are protected by intellectual property rights and are owned by or licensed to us.

 

10. Governing Law

These Terms are governed by and construed in accordance with the laws of San Antonio, TX. Any legal action arising from these Terms shall be resolved in the courts of San Antonio, TX.

 

11. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting on our website or app. Continued use of the Service after changes constitutes acceptance of the modified Terms.

By using our Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at mealprepsanantonio@gmail.com.